terms & conditions

STANDARD COMPETITION TERMS OF BUSINESS

1. QUALIFYING PERSONS

1.1 The Collectable Club operate competitions resulting in the allocation of prizes in accordance with these terms and conditions on thecollectableclub.com

1.2 The competitions are open to all persons aged 18 and over.  Employees of the promoter are restricted from participating in the competition.

1.3 The Collectable Club reserves the right to close a customer’s account at any time, if they feel the customer is abusing the services, being abusive to other customers or staff or they have the belief that it is not genuinely the customer that is entering.

1.4 The Collectable Club reserves the right to refuse a customer’s entry at their own discretion.

1.5 You must have an account and be logged in before entering any of the competitions.

1.6 You can enter and give the prize to someone else, but you must be 18 to take part.

1. LEGAL UNDERTAKING’S

2.1 By entering a competition the entrant (‘entrant’, ‘you’, ‘your(s)’) are deemed to have legal capacity to do so and agree you will have read and understood these terms and conditions and you are bound by them and by any other requirements set out in any related promotional material and by English law.

2.2 Competitions are governed by English law and any matters relating to the competition will be resolved under English law and the courts of England shall have exclusive jurisdiction.

2.3 In the event that you participate in a competition online via our website, and by accepting these terms and conditions, you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our competitions. The Collectable Club will not be held responsible for any entrant entering any of our competitions unlawfully. If in any doubt you should immediately leave the website and check with the relevant authorities in your country.

1. COMPETITION ENTRY AND FREE POSTAL ENTRY

3.1 Competitions may be entered via the website. www.thecollectableclub.com, who may run multiple competitions and may be operated at the same time and each competition will have a specific prize.

3.2 Availability and pricing of competitions is at the discretion of Warbird-Competition Prizes competitions and will be specified at the point of sale on the Website. There is no requirement to pay to enter any Competition, as each Competition has a free entry route available – see relevant clause below for details of how to enter for free. The availability of a free entry route to enter each Competition means that the Competition does not fall within the definition of a lottery under the Gambling Act 2005 and can be operated legally in the United Kingdom without any need for a licence.

3.3 In order to enter a Competition, you will need to register an account with us. You can register an account online. To register an account online you will be asked to provide an email address. A secure password will be automatically generated and emailed to you.

3.4 When playing a competition online via the website, you must follow the on- screen instructions to select the competition you wish to enter and when you are ready to purchase your ticket(s) to the competition, provide your contact and payment details. You will need to check your details carefully and tick the declaration, confirming you have read and understood the competition terms and conditions. Once you have purchased your tickets, and when your payment has cleared, we will then contact you by email to confirm your entry into the competition. Please note that when entering online and/or by post you will not be deemed entered into the Competition until we confirm your entry which can be confirmed in your account when you log in (and any such entry referred to herein as an ‘entry’ or ‘entries’).

3.5 The Collectable Club reserves the right to refuse or disqualify any incomplete entries if it has reasonable grounds for believing that an entrant has contravened any of these terms and conditions with no refund of payment to the extent permitted by law.

3.6 The Entrant can enter the competitions by answering a skill-based question up to the amount of allowed entries, per competition. However, this can be reduced or increased at Warbird Competitions discretion.

3.7  The Entrant can enter each Competition up to the maximum number specified in the Competition listing (where specified).

3.8 Each Competition closes when the last number is taken, no more Entries after this point will be accepted.

3.9 To enter any Competition via post for free, you must first create an account on our website, and add your address & contact details to your account, and then send a postcard to the Promoter with the below information:

* full name
* date of birth
* e-mail address
* contact telephone number
* name of competition you would like to enter
* answer to the skill-based question listed on that particular competition.

1. Free entries must be posted to: The Collectable Club, 29 Marlborough Road, Bowes Park, N22 8NB and must arrive by the competition closing date. First or second-class postage must be paid.
2. Postal entries are limited to the number of allowed entries per competition. If you are entering more than one competition, these must be on separate postcards.
3. The entrant must specify which competition they wish to enter, along with the answer to the skill-based question on that particular competition.
4. A random number will be allocated to each free entry by the system once processed.
5. All free entries will be treated in the exact same way as a paid entries. Where applicable, these competition terms and conditions also apply to free entries.
6. All competition entries are on a first-come, first-served basis. In the event of all competition tickets being sold, free entries will not be added.
7. All free entries are processed on Monday of each week.
8. Please ensure you have created an account on our website with the same email address as provided on the postcard. If there is no account found under the email address provided, we are unable to process the entry.
9. Please ensure you have added your full address and all of your contact details to your online account. If your address or contact details are not registered onto your account by the time of the entry being processed, the entry will not be complete and deemed invalid.
10. All free postal entries must be on a postcard. Please do not send letters or envelopes as these will be invalid.
11. Postal entries must be hand-written, else they will be deemed invalid.

1. PROMOTION PERIODS

4.1 Each competition will run for a specified period. Please see each Competition for details of start and end times and dates (‘Promotion Period(s)’). Prizes will be used for promotional material whilst completion is running.

1. COMPETITION JUDGEMENT

5.1 The Collectable Club will select winners using a third-party random number selector.  Random.org will determine the winner of each competition. Winning numbers will be released on Facebook, Instagram and The Collectable Club website.

5.2 Due to the nature of the winning judgement there will only be one 1st prize winner per competition. Some competitions may have runners up prizes.

5.3 The Promoter will attempt to contact winners of competitions using the email address provided at the time of entry (or as subsequently updated). It is the entrant’s responsibility to ensure that these details are accurate, up to date and complete. If for any reason these details are taken down, inputted and/or submitted and/or recorded in any way by you incorrectly, the promoter will not be held responsible for any consequences of this. Entrants must carefully check their contact details have been recorded correctly.

5.4 If for any reason the Promoter is unable to contact a winner within 14 working days (which may be extended at the sole discretion of the promoter) of the end of a competition, or the winner fails for whatever reason or cause to confirm acceptance of the prize and/or the winner is disqualified as a result of not complying with or contravening any of these terms and conditions, the winner hereby agrees that it will immediately, irrevocably and automatically forfeit the prize and the prize will remain in the possession and ownership of the promoter.

5.5 Entrants who specifically consent to marketing communications will be entered onto the promoter’s database for the purpose of conveying information as to the status of their competition, as well as any future promotions or competitions offered by the promoter.

5.6 The promoter also reserves the right at its sole discretion to extend the closing date of any competition. Each competition can have the closing time extended by the promoter up to 4 times. If the Competition is not sold out after the 4th extension of time, then the prize that will be awarded will be as follows: 70% of the value of paid entries to the competition. Only the competition entrants (including free Entries) will be entered into this draw.

5.7 If a technical error has resulted in an automated winning e-mail being sent the prize will not be awarded to the email/account.  Actual winners will always be contacted by the director of The Collectable Club after selection by a third-party random number selector.

1. WINNER’S DETAILS

6.1 The winner will be required to show proof of identification on delivery of the prize. Any failure to meet this obligation may result in the Winner being disqualified.

6.2 Following receipt and verification of the details requested above by The Collectable Club, the winners will be contacted in order to make arrangements for delivery of the prize.

6.3 Winners will be asked for their consent by the promoter to provide photographs and/or pose for photographs and videos and have their name and /or social media details (including details of any prize won by them) included in marketing material. If a winner consents to the above, the foregoing photographs, videos and marketing material may be used in future marketing and public relations by the promoter in connection with the competition and in identifying them as a winner of a competition.

1. COMPETITION PRIZES

7.1 The Collectable Club prizes are determined and selected by the Director of the company.  Details of each prize can be found on the competitions pages. The Collectable Club takes no responsibility for the prize awarded after delivery has taken place. Once the winner receives the prize, the promoter does not insure the prize.

7.2 Delivery of the prize to the winner’s home address in Great Britain is free. The Promoter has a right to and/or may charge delivery fees if they require the prize to be delivered to an address outside Great Britain.

7.3 Each prize must be accepted as awarded and is non-transferable or convertible to other substitutes and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of the promoter or other prize suppliers and/or third parties.

1. WINNERS’ INFORMATION

8.1 Acceptance of the prize by the Winner means you agree to;

8.1.1 Have their photo and video taken unless otherwise stated by Warbird Competitions for promotional purposes (Public Relations and Marketing).

8.2 By entering a Competition, you agree to the use of your name and/or photograph or to be used for marketing purposes as required unless otherwise stated by The Collectable Club if you are declared a Winner.

8.3 In the event you do not want your personal data used in this way, you must inform us at the time you enter the competition.

1. REFUND POLICY

9.1 In the event that not all tickets are sold after the permitted extensions, the winner will be awarded 70% of the ticket sales or a full refund in the form of credit or the refund will be processed back onto the card used to purchase a ticket.

9.2 Refunds are at the discretion of the Director of The Collectable Club. If this is required the refund will be processed back onto the card used to purchase a ticket.

9.3 No refunds shall be granted after entry unless an entry is received due to a technical error after a competition has already ended. If this is required the refund will be processed back onto the card used to purchase a ticket.

9.4 All customers will need to accept the terms and conditions prior to purchasing tickets.

1. LIMITATION OF LIABILITY

10.1 The Promoter makes or gives no representations and/or warranties and/or assurances as to the suitability and/or fitness for any particular purpose of the goods or services advertised, offered and/or provided as prizes. Except for liability for death or personal injury caused by the negligence of the promoter and/or for any fraudulent misrepresentations and/or for any events and/or circumstances to the extent that they cannot be excluded or limited by law. The promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the prize winner(s) and, where applicable, to any family/persons accompanying the winner(s), or in connection with any of the competitions promoted.

10.2 Nothing in these terms and conditions shall prevent you making claims to the extent that you are exercising your statutory rights.

1. ELECTRONIC COMMUNICATIONS

11.1 No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Collectable Club shall use its best endeavours to award the prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, The Collectable Club reserves the right to reclaim the competition prize and award it to the correct entrant, at its sole discretion and without admission of liability.

11.2 The Collectable Club shall use its best endeavours to ensure that the software and website(s) used to operate its competitions perform across the latest versions of popular internet, tablet, and mobile browsers. For the avoidance of doubt, only the ticket recorded in our systems, however displayed or calculated, shall be entered into the relevant competition and Warbird- Competitions shall not be held liable for any competition entries that occur as a result of malfunctioning software or other event.

12 DATA PROTECTION (in accordance with the Data Protection Act 2018 and the General Data Protection Regulations EU 2016/679)

12.1 Any personal data provided to The Collectable Club or authorise The Collectable Club to obtain from a third party, for example, a credit card company, will be used by The Collectable Club to administer the competition and fulfil prizes where applicable. In order to process, record and use your personal data The Collectable Club may disclose it to (i) any credit card company whose name you give; (ii) any person to whom The Collectable Club proposes to transfer any of The Collectable Club rights and/or responsibilities under any agreement The Collectable Club may have with you; (iii) any person to whom The Collectable Club proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of The Collectable Club in any country; and (v) prevent, detect or prosecute fraud and other crime.

12.2 In order to process, use, record and disclose your personal data The Collectable Club may need to transfer such information outside the United Kingdom such as the European Economic Area (EEA), in which event The Collectable Club is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.